What this policy covers
This privacy policy explains how REMEA handles information submitted through the website, contact forms, project estimate requests and direct communication channels. It covers the basic categories of information that may be shared when businesses, partners or property owners ask about EV charging software, hardware, installation or support.
Website inquiries
Project estimate requests
Partner communication
Support follow-up
Information we may receive
Depending on the request, REMEA may receive contact details, company details, project location information, charger scope, expected number of chargers, technical notes and any additional message content submitted through the form or by email.
Name and company
Email and phone
Location and charger scope
Project notes
How information is used
The information is used to respond to inquiries, prepare project guidance, recommend a suitable software or hardware scope, coordinate installation or partner discussions, and continue communication when a charging project moves forward. REMEA does not position this website as a consumer social platform; the information is used in the context of business communication and project delivery.
Reply to inquiries
Prepare proposals
Coordinate delivery
Support ongoing communication
Retention and sharing
REMEA keeps inquiry information only as long as reasonably needed for commercial communication, project preparation, support follow-up or legal and accounting obligations. Information may be shared with trusted project or delivery partners only when it is necessary to scope, deliver or support the requested EV charging project.
Reasonable retention
Project-based sharing only
Operational follow-up
Legal obligations
Your rights
If you want to ask what information has been shared, request a correction, or ask for deletion where appropriate, you can contact REMEA directly. Requests will be reviewed in line with applicable business, accounting and legal obligations.
Access request
Correction request
Deletion request
Direct contact with REMEA